Plan of Service

The Library Board is pleased to present the 2014-2019 Strategic Plan of Service. The five-year plan has been developed following an extensive community assessment process that began in May 2013 during our Public Forum where library users were asked for feedback on improving services and programs; the forum was followed by community surveys to inform our plan and develop this working document. This Strategic Plan of Service will guide us as we work towards achieving the outlined goals to ensure our Libraries remain relevant and responsive to our user's needs and vital to the success of our communities.

"As Chair of the Westlock Intermunicipal Library Board, I am very excited to share our 2014-2019 Plan of Service with you. We have worked very hard to develop a plan that reflects the needs of our three libraries and the people who access them. It is designed to reflect our ongoing commitment to the ever-changing needs of our communities and our ability to adapt to those changes. We hope that this plan will serve as a springboard to launch our libraries into a vibrant and engaging future."

Dr. Tanya Pollard, Board Chair